Refund and Returns Policy – code-nest.shop

💰 Refund and Returns Policy – code-nest.shop

Last Updated: October 2025

Thank you for shopping with code-nest.shop — operated by Code Nest Technologies Pvt. Ltd.
We value your trust and aim to deliver the best learning experience through our digital programming courses.
Since all our products are digital and instantly accessible, we follow specific refund and return guidelines outlined below.

1️⃣ Digital Products Only

All courses, tutorials, and e-learning materials sold on code-nest.shop are digital in nature.
Once you have purchased a course and access is granted to your registered email/account, the product is considered delivered and consumed.

Therefore, returns or refunds are generally not applicable for digital content after successful access.

2️⃣ Refund Eligibility

A refund may be issued only under the following conditions:

You were charged twice for the same order due to a technical error.
You purchased a course but did not receive access within 24 hours after successful payment.
There was a verified technical issue on our website or payment gateway resulting in payment failure but amount deduction.

If your situation matches any of the above cases, please contact us within 48 hours of the transaction.

3️⃣ How to Request a Refund

To request a refund, email us at:
📧 support@code-nest.shop

Please include:

Your Full Name
Registered Email ID
Order ID / Transaction ID
Screenshot of the payment (if applicable)
Reason for refund request

Our support team will verify your request and respond within 2–3 business days.
If approved, the refund will be processed within 5–7 business days back to your original payment method.

4️⃣ Non-Refundable Cases

Refunds will not be issued in the following cases:

If you have already accessed, downloaded, or viewed the digital course content.
If the request is made after 48 hours of successful purchase.
If you change your mind or purchased the course by mistake.
If course access was denied due to a violation of our Terms & Conditions (such as content sharing or misuse).

5️⃣ Cancellation Policy

Since our courses are delivered digitally, cancellations are not possible once payment is completed and access is granted.
Please review all course details carefully before purchasing.

6️⃣ Payment Gateway Errors

If your payment was deducted but the course was not activated, don’t worry —
Please contact our support team with your payment details, and we’ll ensure that your course is activated or your refund is processed promptly.

7️⃣ Contact for Refund Queries

If you have any concerns about refunds or payments, please reach out to us at:

Code Nest Technologies Pvt. Ltd.
📍 2nd Floor, Tower B, DLF Cyber City, Phase III, Gurugram – 122002, Delhi NCR, India
📧 Email: support@code-nest.shop
🌐 Website: https://code-nest.shop

8️⃣ Policy Updates

We may revise this Refund & Returns Policy periodically to reflect changes in our processes or legal requirements.
Any updates will be posted on this page with an updated “Last Updated” date.